App Terms

Last updated: 20 October 2026

1. About these terms

These terms apply to your use of the Fun Learning Spanish app at app.funlearningspanish.com (the "App"), including our AI helper Pico. The App is provided by Sam Allison, trading as Fun Learning Spanish, email info@funlearningspanish.com ("we", "us").

By creating an account or using the App, you agree to these terms and confirm you've read our Privacy Policy. Shop purchases (flashcard packs) are covered by our Shop Terms of Service.

Nothing in these terms affects your legal rights as a consumer.

2. Who can use the App

  • 18 and over: you can create an account and subscribe.
  • Under 18: you can only use the App with a parent's or guardian's permission, and you must tick a box at sign-up to confirm you have it. A parent or guardian must buy any paid plan and agrees to these terms for you.
  • Date of birth: we ask for your real date of birth at sign-up. We use it to apply these age rules and to lock 18+ content.
  • 18+ content: some optional packs (for example Swear Words) contain strong language and are for adults only. They're locked for anyone under 18.

If you're a parent or guardian letting a child use the App, you're responsible for their account and for supervising their use, including Pico.

3. Your account

You need an email address to sign in. We'll email you a one-time sign-in code. Keep your email account secure, because you're responsible for activity on your App account. One account per person, and please don't share your login. Tell us straight away if you think someone else has used your account.

4. Plans

Plan Price What's included
Free £0 1 daily quiz, 2 starter packs added to your account automatically, up to 10 of your own words, the first 6 videos and 1 free try of Pico. Everything else is shown but locked.
Normal £4.99 a month or £39.99 a year Everything except Pico AI and GCSE content: all vocab packs, unlimited own words, and all quizzes, games and videos.
Pico Ultra £9.99 a month or £79.99 a year Everything in Normal plus Pico AI and GCSE content, with a fair-use limit of 300 Pico messages a month.
Student plan Free For learners who currently have lessons with Fun Learning Spanish. Full access, the same as Pico Ultra (including the same Pico limit).
  • Student plan: lasts while you're having lessons with us. We'll tell you before it ends, and you won't be charged unless you choose to subscribe.
  • No automatic free trial. A free first month is only available with a promo code (section 5).
  • Prices are in pounds sterling (£) and are the full price you pay. We're not VAT-registered, so no VAT is charged. Paid plans are currently for UK customers.
  • Fair use: to keep Pico affordable, Pico Ultra and the Student plan include up to 300 Pico messages a month. The current limit is always shown in the App. Unused messages don't roll over.
  • We may change which features are in each plan. If we remove a significant feature from your paid plan, we'll tell you in advance and you can cancel.

5. Promo code FUNSPANISH26 – first month free

  • Code FUNSPANISH26 gives you your first month free on a monthly Normal or Pico Ultra plan.
  • It can be used once per person and can't be used on yearly plans or in the Shop.
  • You'll still need to enter a payment card at checkout. Nothing is charged during the free month.
  • After the free month, your plan renews automatically at the normal monthly price (£4.99 or £9.99) unless you cancel before the free month ends. Checkout shows the date of your first payment, and we'll email you a reminder before it.
  • We may stop offering the code at any time. If you've already used it, your free month isn't affected.

6. Payment and automatic renewal

  • Paid plans are paid in advance through Stripe, our payment provider. By subscribing, you authorise us (through Stripe) to charge your payment method every month or every year, depending on your plan, until you cancel.
  • Your plan renews automatically at the end of each billing period at the current price unless you cancel before the renewal date.
  • You'll get an emailed receipt for each payment. For yearly plans, we'll remind you before each renewal.
  • If a payment fails, Stripe will try again and we'll let you know. If it still fails, your account moves to the Free plan and your words and progress are kept.

7. Cancelling and changing plans

  • Cancel anytime using Manage subscription in the App, which opens Stripe's secure customer portal. You can also email info@funlearningspanish.com.
  • When you cancel, your plan stays active until the end of the period you've already paid for, then your account moves to the Free plan. We don't give partial refunds for unused time, except where the law requires it (for example if the App is faulty, see section 15) or as set out in section 8.
  • You can switch plans (for example Normal to Pico Ultra, or monthly to yearly) in Manage subscription. It shows any price difference and when it applies before you confirm.

8. Your 14-day right to cancel

UK law (the Consumer Contracts Regulations 2013) normally gives you 14 days from the day you subscribe to change your mind.

  • Because paid features start straight away, before you pay we ask you to tick:

    ☐ "I want my subscription to start straight away. I understand that I lose my 14-day right to cancel once my access starts."

  • You can't subscribe without ticking it, and we confirm it in your confirmation email.

  • Once you've ticked it and your access has started, you can still cancel anytime to stop future payments (section 7), but you won't get a refund for the period you've started.
  • If, for any reason, you weren't asked to tick this box, you can cancel within 14 days of subscribing and we'll refund you, minus a fair amount for the time you had access.
  • If you used FUNSPANISH26, nothing is charged during your free month, so you can cancel in that time without paying anything.
  • Refunds go back to your original payment method within 14 days of you telling us.
  • Your rights if the App is faulty (section 15) always apply.

9. Price changes

We may change prices. We'll email you at least 30 days before a new price applies to you, and it will only apply from your next renewal after that notice. If you don't want to pay the new price, you can cancel before it starts.

10. Pico and AI-generated content

Pico is an AI helper powered by Google's Gemini AI service. Some other App content may also be created or checked with AI.

  • Pico's answers are generated by AI and may be wrong, incomplete or out of date, including grammar, translations and exam information. Check important points with your teacher, textbook or exam board.
  • Pico isn't a person and isn't a substitute for a teacher. It's only for help with learning Spanish.
  • What you type or say to Pico is sent to Google to create replies (see our Privacy Policy). Don't share personal or sensitive information with Pico.
  • Don't try to make Pico produce harmful, offensive or inappropriate content. We may limit or remove Pico access if it's misused.
  • AI content can occasionally be unsuitable despite safety filters. If you see anything inappropriate, please tell us at info@funlearningspanish.com.

11. GCSE and learning content

GCSE content (in Pico Ultra and the Student plan) is designed to support revision for GCSE Spanish but is not endorsed by any exam board, and we can't guarantee exam results. Check your exam board's website for official information.

12. Emails from us

  • Service emails: we'll email you sign-in codes, receipts, payment problems, reminders before a free month ends or a yearly plan renews, and important changes to these terms or our prices. These are part of the service.
  • Marketing emails: Spanish tips, app news, follow-up emails and offers (including offers to upgrade) are only sent if you tick the box at sign-up: "Send me Spanish tips, app news and offers by email. I can unsubscribe anytime." The box is never ticked for you. Every marketing email has an unsubscribe link. We don't send upgrade offers to users under 18.

13. Your content and our content

  • The words, notes and other content you add ("your content") belong to you. You let us store, process and display it only to provide the App to you (including sending it to Pico when you ask Pico to use it). We won't publish it or share it with other users.
  • Don't add anything unlawful, offensive or sensitive, or that infringes someone else's rights.
  • All other App content (flashcards, games, quizzes, videos, PDFs, images, audio, text and design) belongs to Fun Learning Spanish or its licensors. You can use it for your own personal learning while you have access. You may not copy, share, resell, scrape, or use it to train AI models, except where we offer a download for your own use.

14. Acceptable use

Please don't:

  • break the law or help anyone else to;
  • share your account or try to access someone else's;
  • give a false date of birth to get around age rules;
  • upload anything abusive, hateful, sexual, violent or harmful to children;
  • try to hack, overload, reverse-engineer or get around the App's limits or security (including Free plan limits, Pico limits or safety filters);
  • use bots or automated tools to access the App or Pico;
  • copy or redistribute our content.

We may suspend or close accounts that break these rules. Except in serious cases, we'll warn you first. If we close a paid account without good reason, we'll refund any unused prepaid time.

15. If something goes wrong

The App must be as described, of satisfactory quality and fit for purpose, and provided with reasonable care and skill (Consumer Rights Act 2015). If it isn't, tell us and we'll try to fix it. If we can't within a reasonable time, you may be entitled to a refund or price reduction.

We're responsible for foreseeable loss or damage caused by our breaking these terms or failing to use reasonable care and skill. We're not responsible for losses that aren't foreseeable, or for business losses. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can't be limited by law.

16. Availability and changes to the App

The App is built on third-party platforms (Glide, Google, Stripe and Make.com) and may sometimes be unavailable for maintenance or for reasons beyond our control. We may update and improve the App from time to time. If we stop providing the App altogether, we'll give you at least 30 days' notice and refund any prepaid time after it closes.

17. Changes to these terms

We may update these terms, for example when we add features or the law changes. We'll tell you about important changes by email or in the App at least 30 days before they apply. If you don't agree, you can cancel before they take effect.

18. Ending your account

You can stop using the App and ask us to delete your account at any time by emailing info@funlearningspanish.com. Cancel any paid plan first in Manage subscription so you're not charged again.

19. General

We may transfer these terms to another business (for example if Fun Learning Spanish becomes a limited company), and we'll tell you. Your rights won't be reduced. If any part of these terms is found unlawful, the rest still applies. These terms are governed by the law of England and Wales. You can bring proceedings in the courts of England and Wales, or of Scotland or Northern Ireland if you live there.

20. Contact and complaints

Email info@funlearningspanish.com. We aim to reply within 5 working days.